If it weren't for Chris, I would not be getting ready to move into my new house this weekend as a first time homebuyer. With a sea of offers and overbidding in this pandemic-era housing market, Chris successfully negotiated an offer on the house we fell in love with. Although there were various hiccups during escrow and a couple times where I thought the deal was going to die, Chris exceeded my expectations and managed to keep it alive with a lot of patience but mostly skillful and strategic negotiating. Chris is also extremely knowledgeable about the market, and he always makes sure I am 100% confident in each of my decisions. I look forward to being able to with him again!

We have worked with Chris at Upside Properties for 3 separate transactions, 2 sales, and a purchase. Each experience was ideal in terms of professionalism, communication, and the expectations that were set.Chris is very realistic and matter of fact, but supports the optimism that often comes with buying or selling a home. At the end of the day, I can say without hesitation that each transaction went better than we expected, and we couldn't be happier.

Chris was very proactive from the start. He aggressively and strategically marketed my townhouse in Pasadena, resulting in multiple competing bids and a sale price well over asking! Two months later, he negotiated tirelessly to get me my first single family home, beating out other offers. Most importantly, he managed my expectations and kept me grounded throughout the entire process, which could have otherwise been very stressful due to Covid! Thank you, Chris!

I absolutely recommend Chris to help you finding the best deal on leasing/renting and buying homes at Beverly hills-Bel air areas. His knowledge and expertise on real estate are truly remarkable.

I recently purchased a town home in Pasadena and would not have been able to do it as efficiently and confidently had it not been for Norma and Chris Mardelli. This was my first home purchase and, needless to say, I was very nervous and anxious when I started to look! But the Mardelli Team consistently gave me very helpful, practical and objective advice when I needed it the most. They are very knowledgeable regarding real estate trends throughout Los Angeles County, and were always up to date on the available listings in my price range. They even helped me acclimate to the Pasadena community by suggesting great restaurants and things to do in the area. While I'm looking forward to making my new house a home, I would definitely use the Mardelli Team for any purchase or sale in the future. Thanks again!

Chris is very helpful, he showed us a lot of places and he knows around the area so well, that made us easier to find the place we want, also he helped us to understand all those papers that need to be sign and what are needed to make the purchase and everything, he is a great Realtor.

We were extremely fortunate to have Chris Mardelli as our real estate agent. He was able to help us find the perfect house in an ideal location. He made our first home buying experience as enjoyable and stress-free as possible, always going above and beyond to answer our questions and to help us navigate through the process. He is efficient, effective, responsive, and knowledgeable. Most importantly, we felt that he was 100% committed to helping us get the best deal possible, honest about the properties we saw, never pushy, negotiating endlessly and explaining things to us in detail. He went above and beyond, providing advice even after closing when we were thinking about some repairs and upgrades. We highly recommend working with him.

I recently purchased a town home and I would not have been able to do it as efficiently and confidently had it not been for Chris Mardelli and his team. This was my first home purchase and, needless to say, I was very nervous and anxious when I started to look! But the Mardelli Team consistently gave me very helpful, practical and objective advice when I needed it the most. They are very knowledgeable regarding real estate trends throughout Los Angeles County, and were always up to date on the available listings in my price range. They even helped me acclimate to the community by suggesting great restaurants and things to do in the area. While I'm looking forward to making my new house a home, I would definitely use the Mardelli Team for any purchase or sale in the future. Thanks again!

Had a great experience with Chris and the team at Mardelli real estate in selling our townhome in LA. His advice up front in the listing process was so valuable as he took the time to educate us on macro-level market forces and how they impacted our local market. The guidance to price our listing lower than we originally planned was a great, and ultimately led to a multiple-bid, over-ask situation! He was able to clearly lay out the (many) offers that we got into an easy to read format which helped us make the best decision possible. I recommend working with Chris and the team at Mardelli Real Estate!

Had a great experience with Chris and the team at Mardelli real estate in selling our townhome in LA. His advice up front in the listing process was so valuable as he took the time to educate us on macro-level market forces and how they impacted our local market. The guidance to price our listing lower than we originally planned was a great, and ultimately led to a multiple-bid, over-ask situation!He was able to clearly lay out the (many) offers that we got into an easy to read format which helped us make the best decision possible.I recommend working with Chris and the team at Mardelli Real Estate!

Had a great experience with Chris and the team at Mardelli real estate in selling our townhome in LA.
His advice up front in the listing process was so valuable as he took the time to educate us on macro-level market forces and how they impacted our local market.
The guidance to price our listing lower than we originally planned was a great, and ultimately led to a multiple-bid, over-ask situation!
He was able to clearly lay out the (many) offers that we got into an easy to read format which helped us make the best decision possible.
I recommend working with Chris and the team at Mardelli Real Estate!

I highly recommend Mardelli Real Estate to anyone looking for proactive and dynamic agents to help you search for and find the home you are looking to buy. Aline Mardelli was my agent, and after about 6 months searching for properties with my requirements, she successfully helped me find and buy the kind of home that I was looking for. She provided invaluable support and advice, and was a great advocate for my needs and preferences in moving forward, while maintaining honesty and a reasonable approach in the face of great challenges. Very reliable, open in communication and easy-going personality. Aline is a great agent, knows the area I was looking in very well (Pasadena/Alhambra)and draws from a breadth of experience and contacts in Mardelli Real Estate.

My husband and I were first time buyers using a VA loan and connected with Norma through the USAA MoversAdvantage program. Norma asked us about the type of property we were looking for and the neighborhoods we liked, and we were able to send her some examples that we had found online. Norma set up access for us on the MLS portal and we were able to reject or save listings within hours of them coming on the market. She was always very prompt to respond (usually within an hour of being contacted), and was generally able to secure showings for us within a day. On several occasions, she even previewed houses for us to let us know her thoughts on whether it would be a good fit for us.

In total we saw more than 30 properties with Norma and submitted 4 offers, all of which were multiple offer situations (up to 21 competing offers), and three of which were countered. She provided excellent guidance on how to tailor each offer to the current sellers, and never pressured us to go above what we were comfortable paying for each property. Due to the fact that we were using a VA loan, we were not as competitive as other buyers out there (especially those paying all or a substantial amount in cash), but Norma never lost hope for us and was incredibly positive throughout the experience. After the 4th offer we submitted, Norma was contacted by some of her previous clients about selling their current home. Norma knew the property had almost everything we were looking for, told the homeowners about us, and asked for their consent to show us the property before it officially went on the market. She acted as a dual agent, performed thorough due diligence and had multiple outside parties review the transaction to make sure that she was acting with the best interest of all parties. It is my firm belief that we would not have successfully bought a home that met our needs so well had we not had Norma as our realtor.

Norma and her team were amazing to work with. I was selling a condo from out of state and Norma went above and beyond to coordinate the logistics of handymen, contractors, inspectors etc. Her knowledge of how to price the property and how to negotiate got me a deal that was far better than anything I could have hoped for and she made the process extremely easy and smooth. I am so glad I chose Mardelli Real Estate.

Norma is an exceptional person who combines high level of skill, tact, attention to detail, unfailing energy and responsiveness, strategic finesse and expertise with charm, kindness and integrity.
She sold my house in 2013 and helped me buy a new one in 2014. She even helped me with a situation that had no possibility of financial gain. She leaves the competition miles behind.

I recently purchased a town home and I would not have been able to do it as efficiently and confidently had it not been for Chris Mardelli and his team. This was my first home purchase and, needless to say, I was very nervous and anxious when I started to look! But the Mardelli Team consistently gave me very helpful, practical and objective advice when I needed it the most. They are very knowledgeable regarding real estate trends throughout Los Angeles County, and were always up to date on the available listings in my price range. They even helped me acclimate to the community by suggesting great restaurants and things to do in the area. While I'm looking forward to making my new house a home, I would definitely use the Mardelli Team for any purchase or sale in the future. Thanks again!

I absolutely recommend Chris to help you finding the best deal on leasing/renting and buying homes at Beverly hills-Bel air areas.His knowledge and expertise on real estate are truly remarkable.

Chris is very helpful, he showed us a lot of places and he knows around the area so well, that made us easier to find the place we want, also he helped us to understand all those papers that need to be sign and what are needed to make the purchase and everything, he is a great Realtor.

We were extremely fortunate to have Chris Mardelli as our real estate agent. He was able to help us find the perfect house in an ideal location. He made our first home buying experience as enjoyable and stress-free as possible, always going above and beyond to answer our questions and to help us navigate through the process.

He is efficient, effective, responsive, and knowledgeable. Most importantly, we felt that he was 100% committed to helping us get the best deal possible, honest about the properties we saw, never pushy, negotiating endlessly and explaining things to us in detail. He went above and beyond, providing advice even after closing when we were thinking about some repairs and upgrades.

We highly recommend working with him.

I recently purchased a town home and I would not have been able to do it as efficiently and confidently had it not been for Chris Mardelli and his team. This was my first home purchase and, needless to say, I was very nervous and anxious when I started to look! But the Mardelli Team consistently gave me very helpful, practical and objective advice when I needed it the most. They are very knowledgeable regarding real estate trends throughout Los Angeles County, and were always up to date on the available listings in my price range. They even helped me acclimate to the community by suggesting great restaurants and things to do in the area. While I'm looking forward to making my new house a home, I would definitely use the Mardelli Team for any purchase or sale in the future. Thanks again!

Chris is very helpful, he showed us a lot of places and he knows around the area so well, that made us easier to find the place we want, also he helped us to understand all those papers that need to be sign and what are needed to make the purchase and everything, he is a great Realtor.

I absolutely recommend Chris to help you finding the best deal on leasing/renting and buying homes at Beverly hills-Bel air areas.His knowledge and expertise on real estate are truly remarkable.

We were extremely fortunate to have Chris Mardelli as our real estate agent. He was able to help us find the perfect house in an ideal location. He made our first home buying experience as enjoyable and stress-free as possible, always going above and beyond to answer our questions and to help us navigate through the process.

He is efficient, effective, responsive, and knowledgeable. Most importantly, we felt that he was 100% committed to helping us get the best deal possible, honest about the properties we saw, never pushy, negotiating endlessly and explaining things to us in detail. He went above and beyond, providing advice even after closing when we were thinking about some repairs and upgrades.

We highly recommend working with him.

My husband and I first met Norma about 7 years ago when we walked into one of her open houses in Pasadena. We had recently moved to SoCal and it was literally the first open house we stopped at. This was at the height of the market and the bungalow was listed at $900K. Suffice it to say, Norma handled our shocked and panicky expressions with grace and humor... and took me out to see some condos a few months later. We didn't end up getting anything at that time, but over the years would stop in at her listings in Pasadena and see her and her family in Old Town. She and her daughter Aline are rays of sunshine and possess expert knowledge of the Pasadena market. When we finally bought a house last month, we didn't consider using anyone else. We also weren't surprised when Aline mentioned her mom had been the listing agent for the very same house years before. That's how experienced the Mardellis are in the local market... you have to be pretty well established to be both the listing and then the purchasing agent on the same property, years apart and after multiple owners.

I cannot stress enough how much of a relief it was to have Norma and Aline during our home buying process. We ran into a few challenges that I thought were going to be difficult to overcome but Norma and Aline assured us and was able to negotiate with the seller of our house for concessions and repairs. They are highly knowledgeable, friendly, and treat you like a member of their own family. I can't say enough good things about their team and I would without a doubt recommend them to anyone looking for a home.

I am so fortunate to have found the perfect residence thanks to the Mardelli team. I can't say enough about Norma Mardelli's expertise in helping me acquire a house that I had been looking at for over a year. She is truly an asset to the Pasadena real estate market. Mrs. Mardelli was patient while I examined my options throughout Pasadena. I felt at ease with her ability to negotiate the final sale of the property I wanted. She was always available to address any concerns I had during escrow, the closing, and after the sale was finalized. Ms. Mardelli is an amazing real estate professional!

I met Norma by chance as I was a new graduate student at Caltech and was looking to buy a property in Pasadena with my wife. Since our first meeting, Norma has always been kind and helpful while maintaining a high level of professionalism. As a first time buyer, I really appreciated that Norma made me feel like she had our best interest in mind and that I never felt pressured to buy anything. Norma is also excellent at responding to phone calls and e-mail requests, and even to this day she keeps in touch with us to see how we are doing. I have recommended her to other Caltech students since purchasing our home and I would highly recommended her services to anyone in need of a good real estate agent today.

Norma Mardelli represented the interests of 4 beneficiaries in the sale of our Dad's house.

Norma receives our highest recommendation because of the following:

1. Communication--frequently communicated with us; explained the process of selling the house, negotiating with buyers, and what counter-offers to make.
2. Representation: Norma clearly represented our interests (the sellers) throughout the negotiations and transactions.
3. Advice: Norma provided advice for all decisions and explained why a certain decision would be best for us.
4. Relationships: Norma is able to balance being assertive while maintaining positive relationships and helping us make common sense decisions.

Norma is easily one of the most genuine person we've ever met, an important quality if you're going to rely on someone to sell your home AND help you find your new home! She helped us sell our first home and helped us buy our current home; and insured the process went as painlessly and as smoothly as possible. We love Norma and would not hesitate to recommend her.

Norma was our first realtor, but she was extremely helpful in every way. We didn't know how anything worked when we started and she helped us through the entire process. She was very responsive and knowledgable about Pasadena. We are good friends now and ww will most likely have her sell the place she helped us buy when we are ready to move.

We looked for houses for over 3 years in the Arcadia, Pasadena, and San Marino Area. Our dreams of a new home finally came true after Norma helped us find the perfect home! The home was not listed yet, and she knew it would be a good fit for us. Had it gone to the market, I think it would have been snatched up by another buyer. Norma always made us feel very comfortable with every decision we made. She explained everything very thoroughly and never rushed us. I am proud to now consider Norma a friend and excellent agent. If you are shopping for a home, definately give Norma a call!!

We originally met Norma when we were interested in a house she was selling in Arcadia. The house was very nice but needed fixing and we weren't sure about the renovation potential... Norma was more than nice enough to show us the house 5 more times when we brought in the architects, pool techs and engineers for possible renovation ideas. Sadly we ended up not purchasing the house but we met Norma again a few months later when we saw her again on another house she was representing to sell, It was here that we realized that Norma should help us find our dream home since we were unsuccessful with our current realtor for the past 3 months. Norma with her knowledge of the neighborhoods and other realtors found us a pocket listing right near the Langham hotel in Pasadena! We signed the escrow papers in under a week! Norma is the best! If you need a house to buy or sell, Norma is your realtor to get it done!

Norma is a great person and very professional Realtor. Her response time in both email and voice-mail is second to none. She was able to determine our wants and needs in a home within a short period of time, filtering the property listings she forwarded us which helped expedite our search.

She is extremely detail oriented and well organized. We never once felt pressured to bid on something, and were treated with respect and honesty. It wasn't until after our purchase that we realized Norma typically sells homes listed 2, 3.. 5 times the value we purchased our first home, yet were treated as equals. We still see her around town and consider her a friend to this day. Thanks for your expertise and friendship, Norma. Highly recommended.

Real Estate pros in all aspects.

Our relationship with Norma started with the sale of our home in Altadena relocating to San Diego. We had interviewed 3-4 Realtors and new that due to our timeline we needed someone with a proven sales strategy. Norma and her team clearly more professional, personable and approachable than any of the others we interviewed. Our home was sold with multiple offers, over list and within the 1-2 week target we set.

Norma and I have kept in touch throughout the years and when we started to research our first investment properties in Truckee California I turned to Norma for help. Norma knows how to network and I had a feeling she could help. luckily enough she know a realtor in the area and within the year we purchased our first investment property.

Since our first transaction with Norma I now have a threshold that all Realtors should strive for one of high standards and clear communication. I call on Norma for any property question and know I'm getting world class support.

I met Norma Mardelli of Coldwell Banker four years ago through my brother because I was looking for a condo or house for winter home. I lived in Ohio and retired several years ago. The Ohio winter is not very pleasant when you get older. The first time I met Norma, I consider her as one of the realtor trying to sell the house as I have been experienced several times in my life buying residential or commercial real estates. The second time I saw her the next day, I start to realize she is not an ordinary realtor. She listed meticulously most of the houses and condo within 4 miles radius from the center of the city within my price range and show me the houses tirelessly one by one. Each time she gives her opinion of pro and con of the units and I ruminate over the materials each night. I amazingly discover that her analysis of the properties are pretty accurate and not bias. I admire her patience and her responsiveness. She is very sincere helping me.

I do not hesitate to give Norma my highest recommendation. I was given personal attention and always felt that my best interest was her number one priority. She always listened to what I wanted and was always patient if I changed my mind. I never felt uncomfortable with her and never felt pressured to buy. I had complete trust in her ability to see the purchase through to the end and was not disappointed. Things could not have gone more smoothly. I believe that other agents are as fond of Norma as I am, and that proved helpful as well.
I still call Norma if I have curiosity about a property for sale and she always gets me the information I need. I have recommended her to friends and she will be the first person I call if I am ever again in the market. I beautiful person inside and out, she will make your home buying experience an absolute pleasure.

Norma found us the perfect home for our daughter. We live out of state and she would coordinate with us to view property while we were visiting. She made the inspections and paperwork very easy. We highly recommend her.

I have worked with Norma and her team on many occasions and have always had a great experience. She and her team were always available at any time throughout every step of the buying process. She and her team were very professional and respectful with their interactions with me as well as with the seller's team. She and her team went beyond expectation when it came to some trying times, and there was a sense of loyalty that made the entire process easier for me. I would refer her to anyone that needs an agent, whether it is to sell or buy.

Norma is an incredible agent who is not only super professional and knowledgeable but also a truly wonderful person. I don't know how she does it but her responses are always immediate. You feel like you are her only client when in fact I know she is a very busy lady. She is someone you definitely want on your side. In addition, her referrals for other homebuyer-related services, such as the home inspection, are also excellent. As a first-time homebuyer, I couldn't have done it without Norma!

Norma know the Pasadena market extremely well. Her network is impressive and knows a lot of agents that are her competition. This helps in negotiations. Kelley and I wouldn't have the wonderful home we have if it wasn't for Norma.
Anthony & Kelley

Our experience with Norma was flawless. She worked with us for a long time as things changed in our needs. She was very patient and she explained everything ever step of the way. It was especially helpful since this was our first home.

We chose Coldwell Banker as a realtor. Jo Von Tiehl and Norma Mardelli represented us, and they did an excellent job. Professional with business end of the sale as well as really taking the time to explain the process and accommodate my Moms schedule when it came time to show the house and sign documents. Norma and Jo communicated the progress to keep the "team" on the same page.

We ran Norma ragged the first 6 months with viewings. The best thing we learned is what we DIDN"T want and the different areas and they vibe they gave off which is just as important, imo. Better to be stuck with something that is just OK than something or some neighborohood you hate.

My husband and I had been dreaming about becoming home owners for a few years! We would go to open houses on weekends just to see what we could afford and what we would like to look for once we were ready. At one of the open houses, we met Norma. Even though we told her that we were not ready to start the house search, she took time to talk to us about the procedure and we both thought right away that we have found the perfect agent for us. When we were finally ready to start the house search, we contacted Norma and met with her within a few days! I was so impressed that she clearly remembered us and our story. I knew right away that this lady will do everything in her power to help us get our dream home.Her caring and warm, yet professional personality completely impressed me. She took time to show us so many houses and even to point out to us the reasons why particular houses were not a good fit for us. We looked at so many houses, and she would take us to different locations with so much enthusiasm! I have no idea how we would ever have managed to get the house of our dreams without her! If we didn’t have her as our real estate agent, we would definitely not have the house we live in now. We still wake up in the morning and can’t believe that we live in a beautiful historic home we always wanted to have and we have been in the house for a few months now. Norma took so much time and patience getting us into this house even though at moments it seemed certain that we would be outbid by other buyers since our budget was very fixed and not too large. In the process of buying the house, Norma became our friend too and she came to all of our celebrations, even my baby shower and our baby’s one month celebration. We will never stop being thankful for all the times she would come to open the house for us while we were still waiting to hear from the seller. She probably came by to open the house at least 10 times, just so we could take measurements or have a plumber give us an estimate!We would wholeheartedly recommend Norma to anybody who is looking for a real estate agent. She will take the time to find your dream house and you will enjoy her lovely personality in the process!

Norma and her team were the best. They were extremely helpful and friendly throughout the whole process. I was looking for an apartment and needed to find one as quickly as possible. They found many options for me to choose from, set up all of the viewings, and were there with me to answer all my questions and address my concerns. Norma and her team are extremely knowledgeable and gave me great advice. I would recommend them in a heartbeat.

My daughter was accepted into the graduate program in physical therapy at USC, and we wanted to find her an apartment in Pasadena reasonably close to the USC medical campus. To make the process a little more complex, she has two roommates, so she wanted a 3-BR apartment with 3 full baths. Being somewhat naïve to the process, we thought it would be fairly straightforward. Our logic was seriously flawed, and that’s where Norma Mardelli came to the rescue!

We live in Dallas, TX, and we started our search in earnest one Sunday afternoon in July through the internet and quickly began to struggle. We finally came across a listing from Norma for a 3-BR apartment, and we sent her an email inquiry. She immediately responded with information about her listing, and she also offered to help us more broadly with our search. She quickly found us 4-5 more listings that matched our criteria. We were definitely struggling with the process until Norma got us on track. Her responsiveness was just outstanding that Sunday, and for that I am very appreciative.

We had already planned (bought airline tickets, etc.) to visit Pasadena the following Thursday and Friday to hopefully sign a lease and finish the process. Unfortunately, Norma had already planned to be out of town for those days, but she went out of her way to make sure her colleague, Jo von Tiehl, was available to show us the apartments when we were in town. Very impressive initiative and teamwork I must say, especially since we were just looking for an apartment to rent.

To make a long story short, we found an apartment near Old Pasadena that Sarah really likes, and the apartment was willing to lease to two college students and a young women starting her first professional job. Sarah and her roommates moved in over the past weekend, and Sarah is extremely excited about their new place to live! All the credit goes to Norma for the initiative she took that Sunday afternoon, and to Jo for being so patient and friendly the following Thursday and Friday helping Sarah find such a nice apartment for her and her friends.

What was really great about the process was that it did not make a difference whether we were looking at Norma’s listing or a listing from a different agent or whether we were looking to rent an apartment versus buy a $1 million home; Norma and Jo treated us like very valued clients with the upmost professionalism and courtesy, and through the entire process, they treated us like we had been friends for years!

I would highly recommend Norma Mardelli to anybody looking for an outstanding real estate agent for the greater Pasadena area!